Index

The Atlas People and Culture Index (Atlas PCI)

Atlas PCI measures how leaders and staff perceive an organisation’s People & Culture / Human Resources (HR) leadership specific to cultural and demographic diversity.

The PCI index provides:

  • a convenient summary measure for reporting internally in the organisation and externally to customers and other stakeholders
  • evidence about five areas (representation, data, leadership, talent, and culture) to inform decisions for next steps

Why should my organisation do Atlas PCI?

The Atlas PCI provides a rapid diversity management health check for an organization. It is a low burden data collection that provides meaningful results and 'reality check' comparisons between leaders and staff.

Results can be benchmarked to other organisations in the same region or industry.

The Atlas PCI enables leaders to make precise, evidence-based decisions about where to deploy resources for the most impact.

How does the PCI work?

Two surveys are deployed, with results combined to create the index:

  • Leader Survey. P&C / HR leaders answer 47 questions across five pillars. This can be completed by one person or multiple leaders with in-depth knowledge of a company’s practices.
  • Staff Survey. Staff answer five questions across the same five pillars to provide an on-the-ground perception gap / reality check, with results intersected by gender and age.


The index is weighted against the five pillars, and staff participation is also considered before a final ‘score’ is generated.

The Five Pillars

The Atlas PCI framework consists of five pillars, along with associated domains.
Pillars
Domains
Leaders Questions
Staff Questions
Representation

Mutuality
Variety
Balance
Disparity
Community

7
1
Data

Demographics
Cultures
Identities
Engagement

17
1
Leadership

Training
Education
Celebration
Accommodations
Promotion

9
1
Talent

Attraction
Retention
Careers
Tenure

9
1
Culture

Workplace Culture
Behaviours
Cultural Safety
Values

5
1

Who in an organisation should complete the Atlas PCI Leaders survey?

One or more leaders who have knowledge of the company’s practices and policies around diversity. The survey can be completed by individuals or by a group negotiating responses before entering them.
  • C-suite / Executive
  • HR / P&C Leaders 
  • DEI Leaders
  • Employee Resource Groups / Diversity Council members
  • Staff focus groups
  • Other leaders or managers

Who in an organisation should complete the Atlas PCI Staff survey?

Either all staff (a census) or a randomly selected group of staff (a sample) should be invited to complete the survey. This will maximise the accuracy of results.

PCI Scoring Methodology

The scoring criteria for leaders and staff are slightly different, though their final scores are designed to be comparable. The scores can also be compared against the region and industry averages.

We give each response a numerical score, using a 5-point scale for questions ranging from "Strongly Agree" to "Strongly Disagree", a 1 or 0 for "Yes/No" questions, and a 2, 1, or 0 for "Yes/Partially/No" questions. "Not Applicable" and "I don't know" responses are excluded from our calculations.

Likert-scale
score

Sentiment
5
Strongly Agree
4
Agree
3
Neither Agree nor Disagree
2
Disagree
1
Strongly Disagree
We then calculate an average score for each question and combine these averages, adjusting for the specific weight of each pillar, to create a final weighted score. For the staff version, a reduction of 0.2 points for low engagement is applied to the final score if the survey participation rate is below 10%.
Weights
Pillar
30%
Representation
15%
Data
15%
Leadership
20%
Talent

20%

Culture
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How do organisations use the results?

The PCI can be used to:
  • Benchmark how a company is doing compared to others in the same industry, region or size
  • Demonstrate commitment to diversity management and evidence-based decisions
  • Track progress over time
  • Build trust with employees and customers through transparency
  • Identify which pillars would benefit from attention to focus resources for the most impact
  • Celebrate strengths internally and externally
  • Illuminate alignments and differences in perceptions between leaders and staff
  • Support applications, submissions and regulatory compliance
  • When combined with Atlas data, identify demographic and cultural differences in perception across leaders and staff

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